Reply To: selects products

Gary Michael
Support Manager

Hello Abel,

It looks like there’s a forbidden error occurring when the catalog builder tries to access your store’s products. This indicates there could be a problem with the API keys that should have been generated when you connected your store.

To confirm, can you please visit your website’s admin, under WooCommerce –> Settings –> Advanced –> REST API? From there, please ensure there’s a set of keys with a description of “Elegant Catalogs Catalog Builder” with “Read” permissions. Can you let us know the “Consumer key ending in” value?

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