Reply To: Plugin customisation – Add CC
Or after sending this explaination and thinking some more!
Maybe a custom notification that has conditonal logic applied would do the same?
Leveraging GF, not requiring 3rd canned reply or CC field addition!
Notification – REP Notification of CREDIT ACCOUNT creation
Hi {Assign to rep:94}
For your records.
{Registered Company/Legal Entity Name:1} now has a credit account with Our Company their current credit limit is {Approved Credit Limit:86}
Regards
Our Company
Send this notification if “All” of the following match
Approved Credit Limit is greater than 1
REPS Email contains @
REPS Email contains .
——————————-
Then do same for Pro-Forma account types:
Notification – REP Notification of PRO-FORMA creation
Hi {Assign to rep:94}
For your records
{Registered Company/Legal Entity Name:1} now has a PRO-FORMA account with Our Company.
Regards
Our Company
Send this notification if “All” of the following match
Approved Credit Limit is less than 1
REPS Email contains @
REPS Email contains .
——————————-
So maybe I now wasted your time reading the first post?
Regards
Jeff