Reply To: Enable test mode not working

Gary Michael
Support Manager

Hi Aubrey,

Thanks for the credentials. I was able to fix the issue with the test mode setting.

Regarding the payment not processing, at first glance, it appears your “Statement Descriptor” setting is too long. Unfortunately, Stripe only allows up to 22 characters for this, and will throw an error if more than that. We have some simple validation to ensure this limit, but somehow your setting ended up as 47 characters.

Please try reducing the number of characters in this setting. For example, “Aubrey Nation H&W.” After, try processing another payment.

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