Reply To: Delete account
January 6, 2023 at 8:04 am Reply
Customer
Can I get any support on this matter? When I first opened this ticket, the subscription was expired from a failed auto payment. There was no way to cancel any future additional attempts from the site and only a renew button was showing. I never renewed the expired subscription. It appears that PayPal ran a charge for the expired subscription again 3-4 days later and then I was able to cancel from the site.
I do not want the subscription, have not download or used the plugin, and would like a refund please.
Thanks