Rekindle Global

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Viewing 3 posts - 1 through 3 (of 3 total)
  • in reply to: Unable to upload files using Direct to S3 Reply
    Rekindle Global
    Customer

    Hi folks, it’s been 3 weeks since we bought this plugin and we haven’t been able to use it at all. I’ve followed the instructions on your site, and in the plugin, but we haven’t been able to get the Direct to S3 feature working.

    Can you please get back to me on this support ticket, or please issue a refund. I’d rather you keep my money and help me get this plugin running. But if not, please issue a refund so I can look elsewhere.

    Thanks.

    in reply to: Unable to upload files using Direct to S3 Reply
    Rekindle Global
    Customer

    Hi, can I please get a response back on this.

    Thanks.

    in reply to: Unable to upload files using Direct to S3 Reply
    Rekindle Global
    Customer

    Hi Gary,

    I’ve added the secret and access keys, but I’m still seeing the same results. I even tried it with root access keys just to make sure it wasn’t a permissions-related issue, but it’s not working with those keys either. I’ve left the root keys in the settings screen for now.

    In the interest of time, I’ve created an admin account for you on our staging site. Here are the details:

    Login


    [email protected]
    $P3R4xivSQCC0KO50Bt

    Could you please take a look and let me know if I’m getting anything wrong. I’d appreciate a quick response, since I’m under a tight deadline to get this up and running.

    Thanks, and warm regards.

Viewing 3 posts - 1 through 3 (of 3 total)
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